This Master Services Agreement (“Agreement”) is entered into as of the Effective Date by and between Monetary and the customer identified on the Order Form (“Customer”). By executing the Order Form and using any of the Services, Customer agrees to be bound by this Agreement. In consideration of the mutual covenants and conditions contained in this Agreement and intending to be legally bound, the Parties agree as follows:
1. Definitions.
“Acceptable Use Policy” means, collectively, Monetary’s acceptable use policy, any end user licensing agreement, or any similar policy generally applicable to all end users accessing the Application Services, in each case as posted to Monetary’s website and as updated from time to time in accordance with its terms and the terms of this Agreement.
“Aggregated Statistics” means data and information related to Customer’s use of the Services that is aggregated and anonymized so that it does not identify, and cannot reasonably be used to identify, Customer or any individual, including statistical and performance information related to the Services, Customer’s configuration, usage, and interaction with the Services, such as feature usage patterns, performance metrics, and technical diagnostics, and other data and operational insights derived from Customer Data.
“Agreement” means, collectively, this Master Services Agreement, each Order Form, and the Incorporated Documents, in each case as may be amended from time to time in accordance with their terms.
“Application Services” means the Products and other application-based services that Monetary offers to Customer through access to the Monetary application. The specific Products offered to Customer as part of the Application Services are limited to those Products expressly described in any Order Form then in effect.
“Appropriate Security Measures” means commercially reasonable administrative, technical, and physical controls and safeguards designed to protect Customer Data against accidental or unlawful destruction, loss, unauthorized disclosure, or unauthorized access.
“Authorized User” means any of Customer’s employees, consultants, contractors, or agents who are authorized by Customer to access and use any of the Services.
“Customer” means the person or entity purchasing the Services as identified in the Order Form.
“Customer Data” means information, data, and other content, in any form or medium, that is submitted, uploaded, transmitted or otherwise made available by or on behalf of Customer or an Authorized User to Monetary through the Services, including AI Input and AI Output, but excluding Aggregated Statistics and Monetary IP. Customer Data embedded in any model, output, or other material does not become Monetary IP merely because of that inclusion.
“Documentation” means Monetary’s end user documentation and content, regardless of media, relating to the Products or Services made available from time to time on Monetary’s website at https://support.monetaryhq.com.
“Effective Date” means the date of last signature of the Order Form and/or Agreement, unless a specific Effective Date is set forth on the Order Form.
“Feedback” means any comments, questions, suggestions, or similar feedback transmitted in any manner to Monetary, including suggestions relating to features, functionality, or changes to the Monetary IP.
“Guided Implementation Services” means Monetary’s standard Implementation Services option, including basic implementation support, guidance, and training.
“Governing State” means, if Customer is a Government Entity, the state in which Customer is located. If Customer is not a Government Entity, “Governing State” means the State of North Carolina.
“Government Entity” means any unit of state or local government, including states, counties, cities, towns, villages, school districts, special purpose districts, and any other political or governmental subdivisions and municipal corporations, and any agency, authority, board, or instrumentality of any of the foregoing.
“Implementation Services” means Monetary’s implementation services, in each case as set forth in the applicable Order Form.
“Incorporated Documents” means, collectively, the Privacy Policy, the SLA, and the Usage Policy, as each may be updated from time to time in accordance with their terms and the terms of this Agreement. The Incorporated Documents, as amended, are incorporated into this Agreement by this reference. Current versions of the Incorporated Documents are available at https://www.monetaryhq.com/legal.
“Initial Term” means, for each Order Form, the Initial Term established in the Order Form.
“Monetary” means Monetary, Inc. (f/k/a Fifth Asset, Inc. d/b/a DebtBook), a Delaware corporation, and its permitted successors and assigns.
“Monetary IP” means (1) the Products, Services, Documentation, and Feedback, including all ideas, concepts, discoveries, strategies, analyses, research, developments, improvements, data, materials, products, documents, works of authorship, processes, procedures, designs, techniques, inventions, and other intellectual property, whether or not patentable or copyrightable, and all embodiments and derivative works of each of the foregoing in any form and media, that are developed, generated, or produced by Monetary arising from or related to the Products, Services, Documentation, or Feedback; and (2) any intellectual property provided to Customer or any Authorized User in connection with the foregoing other than Customer Data.
“Order Form” means each order document executed by representatives of Customer and Monetary for the purchase of any Products or Services in effect from time to time, as each such Order Form may be amended, modified, or replaced in accordance with its terms and this Agreement.
“Premium Implementation Services” means Monetary’s premium Implementation Services option, including implementation support, guidance, and training, and entry of relevant Customer Data.
“Privacy Policy” means Monetary’s privacy policy and any similar data policies generally applicable to all users of the Application Services, in each case as posted to Monetary’s website and as updated from time to time in accordance with its terms and the terms of this Agreement.
“Products” means, collectively, any products Monetary may offer to Customer from time to time through the Application Services, in each case as established in any Order Form then in effect.
“Renewal Term” means any renewal term established in accordance with the terms of the Agreement.
“Services” means, collectively, the Application Services, the Implementation Services, and the Support Services, or any additional services identified on the applicable Order Form. For the avoidance of doubt, “Services” includes the underlying Products made available to Customer through access to the Application Services.
“SLA” means the Service Level Addendum generally applicable to all users of the Application Services, as posted to Monetary’s website and as updated from time to time in accordance with its terms and the terms of this Agreement.
“Support Services” means the general maintenance services and technical support provided in connection with the Application Services, as more particularly described in the SLA.
“Term” means, collectively, the Initial Term and, if applicable, each successive Renewal Term.
Each capitalized term used but not otherwise defined in this Agreement has the meaning given to such term in the applicable Order Form.
2. Access and Use.
1) Provision of Access. Subject to the terms and conditions of the Agreement, Monetary grants Customer and Customer’s Authorized Users a worldwide, non-exclusive, non-transferable (except as permitted by this Agreement) right to access and use the Application Services during the Term, solely for Customer’s internal use and for the Authorized Users’ use in accordance with the Agreement. Monetary will provide to Customer the necessary passwords and network links or connections to allow Customer to access the Application Services.
2) Documentation License. Subject to the terms and conditions of the Agreement, Monetary grants to Customer and Customer’s Authorized Users a non-exclusive, non-sublicensable, non-transferable (except as permitted by this Agreement) license to use the Documentation during the Term solely for Customer’s and its Authorized User’s internal business purposes in connection with its use of the Services.
3) Customer Responsibilities. Customer is responsible and liable for its Authorized Users’ access and use of the Services and Documentation, regardless of whether such use is permitted by the Agreement. Customer must use reasonable efforts to make all Authorized Users aware of the provisions applicable to their use of the Services, including the Incorporated Documents.
4) Use Restrictions. Customer may not at any time, directly or indirectly through any Authorized User, access or use the Services in violation of the Usage Policy, including any attempt to (1) copy, modify, or create derivative works of the Services or Documentation, in whole or in part; (2) sell, license, or otherwise transfer or make available the Services or Documentation except as expressly permitted by the Agreement; or (3) reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to any software component of the Services, in whole or in part. Except for business contact information reasonably necessary to administer user accounts and provide support, Customer will not knowingly transmit any personally identifiable information to Monetary or any other third-party through the Services.
5) Suspension. Notwithstanding anything to the contrary in the Agreement, Monetary may temporarily suspend Customer’s and any Authorized User’s access to any or all of the Services if: (1) Customer is more than 45 days late in making any payment due under, and in accordance with, the terms of the Agreement, or (2) Monetary reasonably determines that (A) there is a threat or attack on any of the Monetary IP; (B) Customer’s or any Authorized User’s use of the Monetary IP disrupts or poses a security risk to the Monetary IP or to any other customer or vendor of Monetary; (C) Customer, or any Authorized User, is using the Monetary IP for fraudulent or other illegal activities; or (D) Monetary’s provision of the Services to Customer or any Authorized User is prohibited by applicable law(any such suspension, a “Service Suspension”). Monetary will use commercially reasonable efforts to (i) provide written notice of any Service Suspension to Customer, (ii) provide updates regarding resumption of access to the Services, and (iii) resume providing access to the Services as soon as reasonably possible after the event giving rise to the Service Suspension is cured. Monetary is not liable for any damage, losses, or any other consequences that Customer or any Authorized User may incur as a result of a Service Suspension.
6) Aggregated Statistics. Notwithstanding anything to the contrary in the Agreement, Monetary may monitor Customer’s use of the Services and collect and compile Aggregated Statistics. As between Monetary and Customer, all right, title, and interest in Aggregated Statistics, and all intellectual property rights therein, belong to and are retained solely by Monetary. Monetary may compile Aggregated Statistics based on Customer Data input into the Services. Monetary may (1) make Aggregated Statistics publicly available in compliance with applicable law, and (2) use Aggregated Statistics as permitted under applicable law so long as, in each case, Monetary’s use of any Aggregated Statistics does not identify Customer or disclose Customer’s Confidential Information.
7) AI Features. Monetary may provide artificial intelligence features through the Services (“AI Features”). “AI Input” means information submitted by or on behalf of Customer to an AI Feature, and “AI Output” means the resulting output returned to Customer. Subject to applicable law and the Agreement’s confidentiality and data security obligations, Customer authorizes Monetary to use Customer Data, including AI Input and AI Output, to develop, train, evaluate, and improve models owned or controlled by Monetary for use in the Services, including models used across customers. Monetary may provide AI Features through third-party service providers (“AI Service Providers”) only if such AI Service Providers are subject to written confidentiality and data-use restrictions at least as protective as this Agreement. Monetary remains responsible for any such AI Service Provider’s compliance with the terms of this Agreement and will not contractually agree to permit any AI Service Provider to use Customer Data to train models not owned or controlled by Monetary without Customer’s prior written consent. After expiration or termination of the Agreement, Monetary may retain and use trained models and learned parameters only to the extent they do not identify Customer or any individual or permit Customer Data or Customer’s Confidential Information to be reconstructed. As between the Parties, Customer owns AI Input and AI Output, excluding Monetary IP. AI Output may be inaccurate or similar to outputs provided to other customers. Customer is responsible for reviewing and validating AI Output before use and complying with applicable restrictions in the Documentation.
3. Services and Support.
1) Order Forms. The Services, and any Service-specific terms and conditions, will be set forth in the Order Form, governed by this Agreement. Customer’s execution of an Order Form constitutes a binding commitment to purchase the Services specified in such Order Form.
2) Services Generally. Subject to the terms of the Agreement, Monetary will grant Customer access to the Application Services during the Initial Term and, if applicable, each subsequent Renewal Term. As part of the onboarding process, Monetary will provide Customer with the level of Implementation Services indicated in the Order Form. Monetary will provide Customer with the Support Services throughout the Term.
3) Implementation Services. Monetary will provide Implementation Services for each Product at the level indicated for such Product in the applicable Order Form. Customer agrees to cooperate in good faith and to respond in a timely manner to any reasonable request for data or information Monetary may require to complete the Implementation Services. Monetary is not obligated to provide any Implementation Services after the date that is 180 days after the Effective Date of the Order Form pursuant to which Monetary is providing such Implementation Services.
4) Service Levels and Support. Subject to the terms and conditions of the Agreement, Monetary will make the Application Services and Support Services available in accordance with the SLA.
4. Fees and Payment.
1) Fees. Customer will pay Monetary the fees set forth in each Order Form (the “Fees”). Monetary will invoice Customer for all Fees in accordance with the invoicing schedule and requirements set forth in each Order Form. Customer must pay all Fees in US dollars within 30 days of its receipt of a valid invoice unless other payment terms are set forth in the Order Form. If Customer is a Government Entity, then Customer’s obligation to pay any Fees under the Agreement is subject in all respects to the requirements and limitations of the Governing State’s prompt payment act, as amended. Except as expressly provided in the Agreement, Monetary does not provide refunds of any paid Fees. To the extent permitted by applicable law, if Customer fails to make any payment when due, Monetary may, without limiting any of its other rights, charge interest on the past due amount at the lowest of (1) the rate of 1.5% per month, or (2) the maximum rate permitted under applicable law.
2) Taxes. All Fees and other amounts payable by Customer under the Agreement are exclusive of taxes and similar assessments. Unless Customer is exempt from making any such payment under applicable law or regulation, Customer is responsible for all applicable sales, use, and excise taxes, and any other similar taxes, duties, and charges of any kind imposed by any federal, state, or local governmental or regulatory authority on any amounts payable by Customer under the Agreement, other than any taxes imposed on Monetary’s income.
5. Confidential Information.
1) From time to time during the Term, either party (the “Disclosing Party”) may disclose or make available to the other party (the “Receiving Party”) information about the Disclosing Party’s business affairs, products, confidential intellectual property, trade secrets, third-party confidential information, and other sensitive or proprietary information, whether in written, electronic, or other form or media, that is marked, designated, or otherwise identified as “confidential”, or which a reasonable person would understand to be confidential or proprietary under the circumstances (collectively, “Confidential Information”). For the avoidance of doubt, Monetary’s Confidential Information includes the Monetary IP and the Application Services source code and specifications. As used in the Agreement, “Confidential Information” expressly excludes any information that, at the time of disclosure is (1) publicly available without breach of this Agreement; (2) was lawfully known to the Receiving Party at the time of disclosure; (3) rightfully obtained by the Receiving Party on a non-confidential basis from a third party; or (4) independently developed by the Receiving Party.
2) To the extent permitted by applicable law, the Receiving Party will hold the Disclosing Party’s Confidential Information in strict confidence and may not disclose the Disclosing Party’s Confidential Information to any person or entity, except to the Receiving Party’s employees, officers, directors, agents, subcontractors, financial advisors, and attorneys who have a need to know the Confidential Information for the Receiving Party to exercise its rights or perform its obligations under the Agreement or otherwise in connection with the Services. Notwithstanding the foregoing, each party may disclose Confidential Information to the limited extent required (1) in order to comply with the order of a court or other governmental body, or as otherwise necessary to comply with applicable law, provided that the party making the disclosure pursuant to the order must first give written notice to the other party; or (2) to establish a party’s rights under the Agreement, including to make required court filings.
3) On the expiration or termination of the Agreement, the Receiving Party must promptly return to the Disclosing Party all copies of the Disclosing Party’s Confidential Information, or destroy all such copies and, on the Disclosing Party’s request, certify in writing to the Disclosing Party that such Confidential Information has been destroyed.
4) Each party’s obligations under this Section are effective as of the Effective Date and will expire three years from the termination of the Agreement; provided, however, with respect to any Confidential Information that constitutes a trade secret (as determined under applicable law), such obligations of non-disclosure will survive the termination or expiration of the Agreement for as long as such Confidential Information remains subject to trade secret protection under applicable law.
5) Notwithstanding anything in this Section to the contrary, if Customer is a Government Entity, then Monetary expressly agrees and understands that Customer’s obligations under this Section are subject in all respects to, and only enforceable to the extent permitted by, the public records laws, policies, and regulations of the Governing State.
6. Intellectual Property.
1) Monetary IP. As between Customer and Monetary, Monetary owns all right, title, and interest, including all intellectual property rights, in and to the Monetary IP.
2) Customer Data. As between Customer and Monetary, Customer owns all right, title, and interest, including all intellectual property rights, in and to the Customer Data. Customer hereby grants to Monetary a non-exclusive, royalty-free, worldwide license to reproduce, distribute, sublicense, modify, prepare derivative works based on, and otherwise use and display the Customer Data and perform all acts with respect to the Customer Data as may be necessary or appropriate for Monetary to provide the Services to Customer, including the delivery of AI Features as described in Section 2(g).
3) Effect of Termination. Without limiting either party’s obligations under Section 5 of the Agreement, Monetary, at no further charge to Customer, will (1) provide Customer with temporary access to the Application Services for up to 60 days after the termination of the Agreement to permit Customer to retrieve its Customer Data in a commercially transferrable format and (2) use commercially reasonable efforts to assist Customer, at Customer’s request, with such retrieval. After such period, Monetary will destroy any Customer Data in accordance with Monetary’s data retention policies, subject to Monetary’s limited right to use and retain trained models and learned parameters in accordance with Section 2(g).
7. Limited Warranties.
1) Functionality & Service Levels. During the Term, the Application Services will operate in a manner consistent with general industry standards reasonably applicable to the provision of the Application Services and will conform in all material respects to the Documentation and service levels set forth in the SLA when accessed and used in accordance with the Documentation. Except as expressly stated in the SLA, Monetary does not make any representation, warranty, or guarantee regarding availability of the Application Services, and the remedies set forth in the SLA are Customer’s sole remedies and Monetary’s sole liability under the limited warranty set forth in this paragraph.
2) Security. Monetary will maintain Appropriate Security Measures throughout the Term and has made commercially reasonable efforts to ensure its licensors and hosting providers, as the case may be, have implemented Appropriate Security Measures intended to protect Customer Data.
3) EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH IN THE AGREEMENT, MONETARY IP AND ANY AI OUTPUT IS PROVIDED “AS IS,” AND MONETARY HEREBY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. MONETARY SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH IN THIS AGREEMENT, MONETARY MAKES NO WARRANTY OF ANY KIND THAT THE MONETARY IP, OR ANY PRODUCTS OR RESULTS OF THE USE THEREOF, WILL MEET CUSTOMER’S OR ANY OTHER PERSON’S REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, ACHIEVE ANY INTENDED RESULT, BE COMPATIBLE OR WORK WITH ANY SOFTWARE, SYSTEM, OR OTHER SERVICES, OR BE SECURE, ACCURATE, COMPLETE, FREE OF HARMFUL CODE, OR ERROR FREE.
4) Monetary exercises no control over the flow of information to or from the Application Service, Monetary’s network, or other portions of the Internet. Such flow depends in large part on the performance of services provided or controlled by third parties. At times, actions or inactions of such third parties can impair or disrupt connections to the Internet. Although Monetary will use commercially reasonable efforts to take all actions Monetary deems appropriate to remedy and avoid such events, Monetary cannot guarantee that such events will not occur. ACCORDINGLY, MONETARY DISCLAIMS ANY AND ALL LIABILITY RESULTING FROM OR RELATING TO ALL SUCH EVENTS, AND EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THE AGREEMENT, ANY OTHER ACTIONS OR INACTIONS CAUSED BY OR UNDER THE CONTROL OF A THIRD PARTY.
8. Indemnification.
1) Monetary Indemnification.
1) Monetary will indemnify, defend, and hold harmless Customer from and against any and all losses, damages, liabilities, costs (including reasonable attorneys’ fees) (collectively, “Losses”) incurred by Customer resulting from any third-party claim, suit, action, or proceeding (“Third-Party Claim”) that the Application Services, or any use of the Application Services in accordance with the Agreement, infringes or misappropriates such third party’s US patents, copyrights, or trade secrets, provided that Customer promptly notifies Monetary in writing of the Third-Party Claim, reasonably cooperates with Monetary in the defense of the Third-Party Claim, and allows Monetary sole authority to control the defense and settlement of the Third-Party Claim.
2) If such a claim is made or appears possible, Customer agrees to permit Monetary, at Monetary’s sole expense and discretion, to (A) modify or replace the Monetary IP, or component or part of the Monetary IP, to make it non-infringing, or (B) obtain the right for Customer to continue use. If Monetary determines that neither alternative is reasonably available, Monetary may terminate the Agreement in its entirety or with respect to the affected component or part, effective immediately on written notice to Customer, so long as, in each case, Monetary promptly refunds or credits to Customer all amounts Customer paid with respect to the Monetary IP that Customer cannot reasonably use as intended under the Agreement.
3) Monetary’s indemnification obligation under this Section will not apply to the extent that the alleged infringement arises from Customer’s use of the Application Services in combination with data, software, hardware, equipment, or technology not provided or authorized in writing by Monetary or modifications to the Application Services not made by Monetary.
2) Sole Remedy. SECTION 8(a) SETS FORTH CUSTOMER’S SOLE REMEDIES AND MONETARY’S SOLE LIABILITY FOR ANY ACTUAL, THREATENED, OR ALLEGED CLAIMS THAT THE SERVICES INFRINGE, MISAPPROPRIATE, OR OTHERWISE VIOLATE ANY THIRD PARTY’S INTELLECTUAL PROPERTY RIGHTS. IN NO EVENT WILL MONETARY’S LIABILITY UNDER SECTION 8(a) EXCEED $1,000,000.
3) Customer Indemnification. Customer will indemnify, hold harmless, and, at Monetary’s option, defend Monetary from and against any Losses resulting from any Third-Party Claim that the Customer Data, or any use of the Customer Data in accordance with the Agreement, infringes or misappropriates such third party’s intellectual property rights and any Third-Party Claims based on Customer’s or any Authorized User’s negligence or willful misconduct or use of the Services in a manner not authorized by the Agreement. MONETARY EXPRESSLY AGREES THAT THIS PROVISION WILL NOT APPLY TO ANY CUSTOMER THAT IS A GOVERNMENT ENTITY TO THE EXTENT SUCH INDEMNIFICATION OBLIGATIONS ARE PROHIBITED UNDER APPLICABLE LAW.
9. Limitations of Liability.
EXCEPT AS EXPRESSLY OTHERWISE PROVIDED IN THIS SECTION, IN NO EVENT WILL EITHER PARTY BE LIABLE UNDER OR IN CONNECTION WITH THE AGREEMENT UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE, FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, ENHANCED, OR PUNITIVE DAMAGES, REGARDLESS OF WHETHER EITHER PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES OR SUCH LOSSES OR DAMAGES WERE OTHERWISE FORESEEABLE. EXCEPT AS EXPRESSLY OTHERWISE PROVIDED IN THIS SECTION, IN NO EVENT WILL THE AGGREGATE LIABILITY OF MONETARY ARISING OUT OF OR RELATED TO THE AGREEMENT UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE EXCEED THE TOTAL AMOUNTS PAID TO MONETARY UNDER THE AGREEMENT IN THE 12-MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION DO NOT APPLY TO INDEMNIFICATION OBLIGATIONS PURSUANT TO SECTION 8.
10. Term and Termination.
1) Term. This Agreement begins on the Effective Date and remains in effect until the expiration or termination of all Order Forms, unless earlier terminated under this Agreement.
2) Renewal. Unless otherwise stated in the applicable Order Form or terminated earlier in accordance with the Agreement:
1) the Order Form will automatically renew for successive 12-month Renewal Terms unless either party gives the other party written notice of non-renewal at least 30 days before the expiration of the then-current term; and
2) each Renewal Term will be subject to the same terms and conditions established under the Agreement, with any Fees determined in accordance with Monetary’s then-current pricing schedule as provided to Customer at least 60 days before the expiration of the then-current term.
3) Termination.
1) Monetary may terminate the Agreement immediately if Customer breaches any of its obligations under Section 2 or Section 5;
2) Customer may terminate the Agreement in accordance with the SLA;
3) either party may terminate the Agreement, effective on written notice to the other party, if the other party materially breaches the Agreement, and such breach: (A) is incapable of cure; or (B) being capable of cure, remains uncured 30 days after the non-breaching party provides the breaching party with written notice of such breach;
4) if Customer is a Government Entity and sufficient funds are not appropriated to pay for the Application Services, then Customer may terminate the Agreement without penalty following 30 days prior written notice to Monetary, which will include an express resolution of Customer’s governing body explaining the reason for such non-appropriation; or
5) either party may, to the extent permitted by law, terminate the Agreement, effective immediately on written notice to the other party, if the other party becomes insolvent or is generally unable to pay, or fails to pay, its debts as they become due or otherwise becomes subject, voluntarily or involuntarily, to any proceeding under any domestic or foreign bankruptcy or insolvency law.
4) Survival. Only this Section and Section 1 (Definitions), Sections 4 through 6 (Fees; Confidential Information; Intellectual Property), Section 7(c) (Disclaimer of Warranties), and Sections 8, 9 and 12 (Indemnification; Limitations of Liability; Miscellaneous) will survive any termination or expiration of the Agreement.
11. Independent Contractor.
The parties to the Agreement are independent contractors. The Agreement does not create a joint venture or partnership between the parties, and neither party is, by virtue of the Agreement, authorized as an agent, employee, or representative of the other party.
12. Miscellaneous.
1) Governing Law; Submission to Jurisdiction. The Agreement will be governed by and construed in accordance with the laws of the Governing State, without regard to any choice or conflict of law provisions, and any claim arising out of the Agreement may be brought in the state or federal courts located in the Governing State. Each party irrevocably submits to the jurisdiction of such courts in any such suit, action, or proceeding.
2) Entire Agreement; Order of Precedence. The Order Form, this Master Services Agreement, and the Incorporated Documents constitute the complete Agreement between the parties and supersede any prior discussion or representations regarding Customer’s purchase and use of the Services.
To the extent any conflict exists between the terms of the Agreement, the documents will govern in the following order or precedence: (1) Order Form, (2) the Master Services, and (3) the Incorporated Documents. No other purchasing order or similar instrument issued by either party in connection with the Services will have any effect on the Agreement or bind the other party in any way.
3) Amendment; Waiver. No amendment to the Order Form or the Master Services Agreement will be effective unless it is in writing and signed by an authorized representative of each party. Monetary may update the Incorporated Documents from time-to-time following notice to Customer so long as such updates are generally applicable to all users of the Services. No waiver by any party of any of the provisions of the Agreement will be effective unless explicitly set forth in writing and signed by the party so waiving. Except as otherwise set forth in the Agreement, no failure to exercise, delay in exercising, or any partial exercise of any rights, remedy, power, or privilege arising from the Agreement will in any way waive or otherwise limit the future exercise of any right, remedy, power, or privilege available under the Agreement.
4) Notices. All notices, requests, consents, claims, demands, and waivers under the Agreement (each, a “Notice”) must be in writing and addressed to the recipients and addresses set forth for each party on the Order Form (or to such other address as Monetary or Customer may designate from time to time in accordance with this Section). All Notices must be delivered by personal delivery, nationally recognized overnight courier (with all fees pre-paid), or email (with confirmation of transmission), or certified or registered mail (in each case, return receipt requested, postage pre-paid). Any Notice delivered under the Agreement will be delivered, if to the Customer, to the address indicated in the Order Form and, if to Monetary, at the following address: PO Box 667950, Charlotte, NC 28266.
5) Force Majeure. In no event will either party be liable to the other party, or be deemed to have breached the Agreement, for any failure or delay in performing its obligations under the Agreement (except for any obligations to make payments), if and to the extent such failure or delay is caused by any circumstances beyond such party’s reasonable control, including acts of God, flood, fire, earthquake, pandemic, epidemic, problems with the Internet, shortages in materials, explosion, war, terrorism, invasion, riot or other civil unrest, strikes, labor stoppages or slowdowns or other industrial disturbances, or passage of law or any action taken by a governmental or public authority, including imposing an embargo.
6) Severability. If any provision of the Agreement is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability will not affect any other term or provision of the Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.
7) Assignment. Either party may assign its rights or delegate its obligations, in whole or in part, on 30 days prior written notice to the other party, to an affiliate or an entity that acquires all or substantially all of the business or assets of such party, whether by merger, reorganization, acquisition, sale, or otherwise. Except as stated in this paragraph, neither party may assign any of its rights or delegate any of its obligations under the Agreement without the prior written consent of the other party, which consent may not be unreasonably withheld, conditioned, or delayed. The Agreement is binding on and inures to the benefit of the parties and their permitted successors and assigns.
8) Marketing. Neither party may issue press releases related to the Agreement without the other party’s prior written consent. Either party may include the name and logo of the other party in lists of customers or vendors.
9) State-Specific Certifications & Agreements. If Customer is a Government Entity and to the extent required under the laws of the Governing State, Monetary hereby certifies and agrees as follows:
1) Monetary has not been designated by any applicable government authority or body as a company engaged in the boycott of Israel under the laws of the Governing State;
2) Monetary is not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation in the Agreement by any governmental department or agency of the Governing State;
3) Monetary will not discriminate against any employee or applicant for employment because of race, ethnicity, gender, gender identity, sexual orientation, age, religion, national origin, disability, color, ancestry, citizenship, genetic information, political affiliation or military/veteran status, or any other status protected by federal, state, or local law;
4) Monetary will verify the work authorization of its employees using the federal E-Verify program and standards as promulgated and operated by the United States Department of Homeland Security and, if applicable, will require its subcontractors to do the same; and
5) Nothing in the Agreement is intended to act as a waiver of immunities that Customer has as a matter of law as a Government Entity under the laws of the Governing State, including but not limited to sovereign or governmental immunity, public officers or official immunity or qualified immunity, to the extent Customer is entitled to such immunities.
10) Execution. Any document executed and delivered in connection with the Agreement may be executed in counterparts, each of which is deemed an original, but all of which together are deemed to be one and the same agreement. To the extent permitted by applicable law, electronic signatures may be used for the purpose of executing the Order Form or this Agreement, if applicable, by email or other electronic means. Any document delivered electronically and accepted is deemed to be “in writing” to the same extent and with the same effect as if the document had been signed manually.